Information
Terms and conditions of sale
These are the conditions of sale for Nobles Art Gallery (“we”, “us”, “our”), Nobles Art Gallery is registered under license number 2320 by the Department of Tourism for selling antiques and touristic goods. The registered address for Nobles Art Gallery is 17 Corniche El Nile Street, Luxor, Egypt.
These conditions of sale set out the terms for the sale of works by Nobles Art Gallery in store and online at www.noblesartgallery.com.
Product details and condition
The works available from Nobles Art Gallery are chosen for their beauty, rarity and/or display of skill and craft. It should be noted that these works are antique or vintage and, as such, it should be expected that there will be some signs of wear. On request, we will provide a condition report and additional images of works. We will be happy to accommodate any reasonable requests to help make a purchasing decision.
Additional details provided such as attribution, description, date, age and country origin are as accurate as possible, but constitute our judgement and opinion and are not warranted by us. Dimensions provided are approximate and may comprise estimates in certain circumstances. We ask that customers clarify with us any dimensions that are essential to their decision making.
Payment
Payments to Nobles Art Gallery can be made by bank transfer or Paypal. Payment is usually required in full, but special payment terms may be available and if so will be agreed in writing. We reserve the right to cancel any sale if payment terms are breached. Any deposit agreed and paid to reserve or secure a work will be non-refundable in the case that the order is subsequently cancelled.
Shipping and Delivery
All works are available for collection from the Nobles Art Gallery store, located in Luxor, Egypt.
International delivery is available and includes professional packing and insurance. The shipping costs are calculated based on the weight and dimensions of the item.
Our preferred shipping company is DHL, the shipping costs include insurance.
International delivery may incur import duties and taxes in the destination country. While these often do not apply to handmade goods, the charges are outside of our control, and as such are the responsibility of the customer and must be paid for by the customer.
Returns and refunds for consumers
Consumers are entitled to return any works purchased online for a full refund within 14 days of receiving physical possession of the works. In this situation, the customer should notify Nobles Art Gallery of their decision to return the works by email, within the 14 day time period. The cost of the return delivery is to be borne by the customer. The works should be returned to Nobles Art Gallery in the same condition as when despatched from us, within a further 14 days from the date of notification. Any deterioration in condition may affect the customer’s right to a full refund. The works will remain the responsibility of the customer until they are physically received by Nobles Art Gallery. Returns are not accepted for works purchased in store. Customers should satisfy themselves about the works purchased before submitting an order, as all in store sales are final.
Terms and conditions of website use
Introduction
Welcome to Nobles Art Gallery.
This page tells you the terms on which you may use our website noblesartgallery.com, whether as registered user or guest. Please read carefully before use.
By using the site, you accept the terms and agree to obey them. If you don't accept them, please don't use the site.
Who We Are
noblesartgallery.com is operated by Nobles Art Gallery, registered under license number 2320 by the Department of Tourism for selling antiques and touristic goods.
Our registered store is at 17 Corniche el Nile Street in Luxor Egypt.
Use of the Site
You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.
If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.
We frequently update the site and make changes to it, but we don't have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.
We follow our privacy policy in handling information about you. By using the site, you agree to us handling this information and confirm that data you provide is accurate.
Intellectual Property Rights
We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright. You are allowed to print one copy and download extracts of any page on the site for your personal reference, but not for commercial use without a licence from us. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them.
Our Legal Responsibility to You
We do not guarantee the accuracy of material on our site.
Links to Our Site
You are allowed to make a legal link to our website's homepage from your website. We can end this permission at any time.
You mustn't suggest any endorsement by us or association with us unless we agree in writing.
Links From Our Site
Links from our site to other sites are only for information. We don't accept responsibility for other sites or any loss you suffer from using them.
Variation
We change these terms from time to time and you must check them for changes because they are binding on you.
Contact Us
Please email us at info@thenoblesluxor.com to contact us about any issues
.
Privacy policy
This policy applies to information held about clients and prospective clients, contacts and all other persons about whom Nobles Art Gallery holds information. By ‘information,’ we mean personal information about you that we collect, use, share and store.
In this policy, “we,” “us,” and “our” means Nobles Art Gallery, Nobles Art Gallery is registered under license number 2320 by the Department of Tourism for selling antiques and touristic goods, and “you” means the individual to whom the information relates. We are the data controller and we operate our website www.noblesartgallery.com.
Information we collect about you
We may collect and store the following types of information about you when you our site or by corresponding with us (for example, by e-mail). This includes information you provide when registering to use our sites or sharing any data via our social media functions. The information given to us may include:
• your name;
• your contact information such as your address, email address and telephone number
• your payment details / financial data i.e. your bank name, account number and sort code
• when browsing our site, your IP address, your browser type and language
• information about you that you give us in person, by filling in forms on our site www.thenoblesluxor.com (our site) or by corresponding with us by phone, e-mail or otherwise
• information in relation to your purchase
How we collect information about you
You may give us your information by filling in forms on our site or by corresponding with us by post, phone, email, on social media or otherwise. This includes information you provide when you:
• enquire about artwork listed on our website
• your purchase of any artwork
Legal basis for processing
Our processing of your personal information is necessary (i) for the purposes of legitimate interests pursued by us; (ii) in order to comply with a legal obligation to which we are subject; or (iii) for the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts.
In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.
Legitimate interests
Where our processing is based on the legitimate interest grounds described above, those legitimate interests are:
• collecting personal information to provide you with a smooth and efficient client experience
• running our business
• to make sure you receive updated information on Nobles Art Gallery
• to provide the services you have requested
• for our own marketing, research and development
How we use your information
We use your information to:
• provide information about our antiques and artworks to you
• carry out our obligations arising from any agreements entered into between you and us
• communicate with you
• administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• keep our site safe and secure
• comply with legal and regulatory obligations
• for security and to check your identity
Will we share your information with third parties?
Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
The personal information you provide to us may be shared with the following categories of companies if this is necessary to provide you with our artwork, antiques or services, respond to your inquiries or for any of the purposes described in this policy:
• third party companies
• agents
• contractors
• service providers
Your rights
At any time, you have the right:
• to rectification of your personal data, if you consider that the information we are holding is inaccurate
• to ask us to erase your personal data, if you consider that we do not have the right to hold it
• to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent)
• to ask us to stop or start sending you marketing messages as described below in the marketing section
• to restrict processing of your personal data
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change at the following email address: info@thenoblesluxor.com.
Marketing
Where you are one of our clients or have otherwise agreed to be contacted for marketing we may use your personal information to send you information. You can stop receiving marketing messages from us at any time by clicking the ‘Unsubscribe’ link at the bottom of any email we send you.
You also have the option of "unsubscribing" from our mailing list at any time thereby disabling any further such e-mail or other communication from being sent to you by emailing info@thenoblesluxor.com
We will action any opt out request from you without delay.
How long will we keep your information?
We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date and still required.
Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, for as long as you do not unsubscribe from receiving the same from us. If you opt out from marketing, we will retain your information to enable us to respect your wishes to not be contacted for marketing purposes.
Security and storage of your information
We are committed to ensuring that your information is secure.
How we use cookies / cookies policy
We use cookies to distinguish users and improve our site.
1. Definition
Cookies are small text files placed on your device when you visit our site.
2. How we use Cookies
We use cookies to recognise you and your preferences, improve our site's performance and collect analytical information for ourselves and our business partners.
3. 'Session' and 'Persistent' Cookies
'Session cookies' allow us to track your actions during a single browsing session, but they do not remain on your device afterwards. 'Persistent cookies' remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site. Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
4. Disclaimer
All our cookies fall within the classifications Strictly Necessary, Functionality and Performance. None are classified as Behavioural Targeting. If at any time you wish to disable our cookies, you may do so through the settings on your browser (but if you do so you will not be able to use certain important features of our service).
Links to other sites
Our site may contain links to other websites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our Sites you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites.
Certain features of our site will allow for social networking. You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as profile details or e-mail address.
Complaints
Questions, comments and requests regarding this policy are welcomed and should be addressed to info@thenoblesluxor.com.
Changes to this policy
Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.
This policy was last updated on 19 June 2020.